Terms of Service

Please read these terms carefully before using our travel booking and concierge support services.

Important: By accessing our website or completing a reservation through our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any portion of these terms, please discontinue use of our website and services.

1 Use of Our Services

360 Travel Booking operates as an independent travel booking and customer assistance provider. By using our services, you agree to:

  • Use our website and services only for lawful purposes and in compliance with these Terms of Service.

  • Provide accurate, complete, and current information whenever making a reservation or requesting assistance.

  • Maintain the confidentiality of any account credentials and accept responsibility for activities conducted through your account.

2 Bookings and Payments

When making a reservation through 360 Travel Booking, the following terms apply:

  • All reservations are subject to availability and final confirmation by the applicable airline or travel supplier.

  • Prices displayed are subject to change until your reservation has been confirmed and payment has been successfully processed.

  • You authorize us to charge your selected payment method for the full booking amount, including applicable taxes, service charges, and other fees associated with your reservation.

  • Every reservation remains subject to the fare rules, policies, baggage allowances, and conditions established by the operating airline or travel supplier.

3 Cancellations and Refunds

Cancellation requests, refunds, travel credits, and booking modifications are governed by the policies of the applicable airline or travel supplier. While we will assist customers throughout the cancellation or refund process, approval, eligibility, timelines, and refund amounts remain solely subject to the policies of the travel provider. We are not responsible for schedule changes, cancellations, or operational decisions made by airlines or other travel partners.

4 Travel Documentation

Travelers are solely responsible for ensuring they meet all travel requirements before departure, including:

  • Possessing valid passports, visas, health certificates, vaccination records, and any other documentation required by the destination country or airline.

  • Complying with all airline regulations, airport requirements, customs procedures, immigration rules, and applicable government laws.

  • Carefully reviewing your itinerary, passenger information, travel dates, flight times, and destination details before departure.

360 Travel Booking cannot be held responsible for denied boarding, missed flights, entry restrictions, or other travel disruptions resulting from incomplete, incorrect, expired, or invalid travel documentation.

5 Limitation of Liability

To the fullest extent permitted under applicable law:

  • 360 Travel Booking shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

  • We are not responsible for delays, cancellations, schedule changes, baggage issues, weather conditions, strikes, governmental actions, or other events beyond our reasonable control.

  • Where liability cannot be excluded by law, our total liability shall not exceed the amount you paid directly to us for the applicable booking or service.

6 Intellectual Property

All content available on this website, including text, graphics, logos, images, icons, software, designs, and other materials, is owned by or licensed to 360 Travel Booking and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, or commercially exploit any portion of this website without our prior written authorization.

7 Third-Party Services

Our website may provide access to third-party booking systems, payment processors, travel suppliers, and other external services for your convenience. These services operate independently from 360 Travel Booking, and we are not responsible for their content, availability, privacy practices, security, or performance. Your use of any third-party service is governed by that provider's own terms and policies.